Customer Support (CS)

Merimen
We are a pioneer and a leading provider of business-to-business solutions for the insurance industry in the region. We pride ourselves in producing high-value, robust and adaptable solutions, designed and engineered to the highest standards. Currently, we are aggressively expanding both in terms of product-lines and geographical regions.

Our position of strength in the industry was achieved by a group of enthusiastic and talented individuals that have devoted their time and skills to the future of Merimen. We are committed to excellence in every facet of our business. While we are at it, we have fun along the way. We are now looking for individuals who shares our values and goals and who will play a pivotal role in the future expansion of our new business in Indonesia.

Customer Support (CS)

Responsibilities:

• Give accurate, fast, & clear information/solution to customers.
• Write down every activity related to customer feedback/complaints
• Help solve customers' problems. Suggested that problem solved in first encounter.
• Follow up the problems (to customer).
• Do administrative work connected to Support Centre activity

Requirements:

• Male/Female, Single, max 27 years old
• Minimum Diploma holder
• Literate in computer and internet is a must
• Having software knowledge is preferable
• Have 1 years experience as Customer Service/Call centre
• Self motivated, proactive, problem solving
• Excellent interpersonal skill to manage customer.
• Good command of English and Bahasa Indonesia
• Team player with good communication and service oriented.

Interested candidates are requested to send in their complete CV in English and recent photograph to: agus@merimen.com

info : job vacancy